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Working in an Office Environment (Level 1)
This course forms part of our pathway into a career in an office environment and builds upon your existing digital skills and knowledge in order to give you the skills you need for entry level administrative positions.

Throughout this course you will learn about what working in an office environment may look like, as well as developing essential skills such as problem solving, team working, file sharing and organisation, email etiquette, diary management and how to set up online meetings.

Upon successful completion of this course, you will be awarded an Award in Occupational Studies for the Workplace at Level 1.

Open Course Fees

B1: £00.00 (In London Resident)
B2: £00.00 (London Concessionary)
B3: £0.00 (Concessionary)
B4: £00.00 (Out of London Resident
Prosp User 2

Open What will I learn?

By the end of this course you should be able to:
• Maintain confidentiality and information security
• Identify characteristics of effective team working
• Create, organise and share electronic files
• Schedule an online meeting
Prosp User 3

Open How will I be assessed?

Throughout the course your tutor will assess your progress through a range of activities and you will record your progress through your Individual Learning Plan (ILP), where your tutor will provide you with ongoing feedback to support you.

Outside of class, you will need to dedicate time on a weekly basis to complete tasks set by your tutor, as well to practise in order to build your confidence and skills.

In order to successfully achieve this qualification that forms part of this learning programme you will create a portfolio of evidence to demonstrate your knowledge and understanding of the required criteria.
Prosp User 4

Open What experience or qualifications do I need to start this course?

Before enrolling you on this course, you will need to complete a skills assessment to ensure that this is the correct level for you.
You will need:
• Entry Level 3 English skills
• Level 1 digital skills

If you don’t yet meet the pre-course requirements, we may recommend other courses which will support you to progress and achieve your goal.
Prosp User 5

Open Important Information

• You will be expected to be punctual and attend 100% of this course. Please do not book holidays in term time and let us know of any planned absences before you start the course. If you do not attend for 2 consecutive sessions, without prior notice you may be withdrawn, and this will reduce your chances of joining another course in the future.

• Learners may complete an Emotional Health and Wellbeing survey to help us identify and support these needs appropriately.

• We use a mixture of classroom based and online learning for classwork and homework.
Prosp User 14

Open Is there anything I need to bring? Are there any other costs?

No additional resources are required to attend this course.

Open Can I get extra help?

Yes. There are various ways to support your learning, subject to your individual circumstance and type of programme, please ask your tutor or the centre staff for more information on the following:
• Additional funding to pay for resources.
• Laptop, Loan and Learn scheme
• Homework Club
• Additional support within the classroom
Prosp User 6

Open After the course….

After completing this course you could progress to:
• a higher level business administration course with another learning provider
• volunteering with Learn Hillingdon Adult Community Education or another community organisation.

Your tutor will be able to provide you with information about the most appropriate next steps for you.
Prosp User 7

Open What job opportunities could this lead to?

This course is designed to improve digital skills and wider skills for employment and could form part of your pathway towards working in an office environment.
The average salary for an office administrator role is £14,000-£28,000. You can find out more about admin-related roles on the National Careers Service website: https://nationalcareers.service.gov.uk/job-profiles/admin-assistant
Prosp User 8

Open How will I be able to give my views on the course?

• You can give your views through your ILP, course evaluation forms, surveys and our Compliments, Comments and Complaints forms which can be found in Centre offices.
• You may also choose to become a course representative for your class. Course Representatives can then stand for election onto our Learner Council
Prosp User 9

Open Safe learning

• We want you to enjoy your learning experience and feel safe, equal and respected while you are here with us. If you have any concerns, please report it to a member of staff or directly to a Designated Safeguarding Officer as soon as possible.

• To ensure that our learners can communicate with each other safely we offer a variety of functions in Google suite. We strongly discourage the use of other social media groups such as Whatsapp, which rely on personal data being shared.
Prosp User 10

Open How to apply/enquire

To apply, you will first need to attend a skills assessment session, please click on the link below to book or call us on 01895 556455
https://docs.google.com/forms/d/e/1FAIpQLSedNZlK6JciGA2PTGCKqjAC01dR0tGPjTAl89qVXc9RjYqwuw/viewform
Prosp User 11
ITC1023
23/09/2024
03/02/2025
09:30 - 13:30
16 weeks
Civic Centre
Please note – the course will only go ahead subject to sufficient enrolments.
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