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Learning for everyday life: Accessing online council services
The intent of this course is to help you to register for ‘My Account’ and find information about local services on the Hillingdon Council website.
This course is designed for people who lack confidence in using the internet independently.

Open Course Fees

B1: £0.00 (In London Resident)
B2: £0.00 (London Concessionary)
B3: £0.00 (Concessionary)
B4: £0.00 (Out of London Resident)
Prosp User 2

Open What will I learn?

By the end of the course you should be able to:
- Register for and log into ‘My Account’ to access online council services
- Apply for a Hillingdon First card or link your existing card to your ‘My Account’
- Find information and local services on the Hillingdon Council website.
Prosp User 3

Open How will I be assessed?

Your tutor will monitor your progress throughout the course through ongoing observation, quizzes and tasks.
You will record your progress through your Individual Learning Plan (ILP) and your tutor will provide you with ongoing feedback to support you.
Prosp User 4

Open What experience or qualifications do I need to start this course?

No formal qualifications are necessary but a basic understanding of English and basic digital skills are required.
Prosp User 5

Open Important Information

Prosp User 14

Open Is there anything I need to bring? Are there any other costs?

No additional resources are required to attend this course.

Open Can I get extra help?

Yes. If you think you might need some additional support with your learning, please ask your tutor or the centre staff for more information about our learning support offer.
Prosp User 6

Open After the course….

Upon successful completion of this course you could progress onto:
- Another Learning for Everyday Life or Learning for Work digital skills course
- Digital Skills for Work - Entry Level
Please speak to your tutor regarding progression opportunities available.
Prosp User 7

Open What job opportunities could this lead to?

This course is designed to improve your basic digital skills and confidence and could form part of your pathway to develop your digital skills for everyday life, learning and work.
Prosp User 8

Open How will I be able to give my views on the course?

We welcome views from our learners in a number of ways. You can give your views through your ILP, course evaluation forms, on-line questionnaires and our Compliments, Comments and Complaints forms which can be found in Centre offices. You may also choose to become a course representative for your class, which your tutor will discuss with the class at the start of your course.
Prosp User 9

Open Safe learning

We want you to enjoy your learning experience and feel safe, equal and respected while you are learning with us. If you have any concerns about any of these things please report it to a member of staff.
Prosp User 10

Open How to apply/enquire

To apply, you will first need to attend an initial assessment session, please see our website or contact a centre for details of upcoming dates.
You will be able to pay by cash, card or cheque (made payable to London Borough of Hillingdon).
Prosp User 11
ITS1055
31/03/2023
31/03/2023
09:30 - 13:00
1 weeks
South Ruislip ALC
Please note – the course will only go ahead subject to sufficient enrolments.
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